Refund policy
Refund Policy
At Terry’s Boutique, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances. Please ensure that you review your order carefully before completing your purchase.
Damages and Issues
We take great care in preparing and shipping every order. However, if your item arrives damaged or defective, or you receive the wrong item, please contact us immediately at terrysboutiquenj@gmail.com with your order details and clear photos of the issue. We will evaluate the situation and assist you accordingly.
Exceptions / Non-Returnable Items
As all sales are final, we do not accept returns for any product, including:
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Personalized or custom-made items
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Sale items or promotional offers
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Accessories, undergarments, or personal items
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Gift cards
European Union 14-Day Cooling-Off Period
Please note: This store does not offer returns or exchanges, including for EU customers. The 14-day "cooling-off" period does not apply as all sales are final per our store policy.
Contact Us
If you have any concerns or questions about your order, feel free to reach out to us at terrysboutiquenj@gmail.com. We're here to help where we can!